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Author Topic: Yahoo! and Gmail issues  (Read 32546 times)

bonefish

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Yahoo! and Gmail issues
« on: April 11, 2011, 06:45:50 AM »

Good morning/afternoon everyone.

I thought I would share some of my pain with you in the hope you can help or give some suggestions on deliverability to Gmail and Yahoo!

We recently moved from our USA servers to Holland thus changing over our sending IPs. After the move to Holland (and the implementation of PowerMTA) we have seen no problems with Hotmail at all after informing them of the new IPs etc.

However, Yahoo! and Gmail is a different story:

Yahoo!
Have junked our mail (Yahoo Bulk Filter tag in the header).
We have purchased a new domain (cupidmail.net) which is delivering 70% of the mail to the inbox, 30% is staying junked.
Feedback Loops are all in place.
30,000 mails a day, no biggy.

Gmail
All junked, new domain or no new domain from all IPs we have.
10,000 mails a day, no biggy.

I am at a complete loss why our mails are not performing when they havent changed.

Some other info:

We have Domain Keys, SPF records, Reverse DNS in place as well as unsubscribe links.


I have checked most of the forums I can find as well as the Power MTA forums and nothing mentioned is any different to what we do.

Any suggestions?

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Port25-Admin1

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Re: Yahoo! and Gmail issues
« Reply #1 on: April 11, 2011, 09:17:33 AM »

Try sending a basic text message, no HTML.  If that works, slowly add content back in until you find the offending part of the message.
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Port25-Admin1
------------------
Try the following commands:
Quote
pmta show topdomains --errors
pmta show topqueues --errors
pmta --help

When PowerMTA won't start use:
Quote
pmtad --debug
When all else fails-->support@port25.com

Teneo

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Re: Yahoo! and Gmail issues
« Reply #2 on: April 11, 2011, 10:01:15 AM »

Bonefish ... how lang have you been sending from your new servers ?
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bonefish

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Re: Yahoo! and Gmail issues
« Reply #3 on: April 12, 2011, 08:35:04 AM »


Thanks for the replies guys.

We have had the IPs since August 2010 but only started sending mail through them since around December 2010.
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