You should look at the response code from ISP, or NDR as on the form, check what it says, address that issue and then check the relevant check boxes.
However, if you didn't have to address any issues as per NDR, make sure you paste that in the field and don't check any of those boxes.
It might be helpful if you paste your response code here, I am sure many of the great talents here will guide you in the right direction.