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Author Topic: issues delivering to mac.com & me.com addresses  (Read 52134 times)

gabrielsosa

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issues delivering to mac.com & me.com addresses
« on: December 14, 2012, 12:40:31 PM »

Hello folks!

Lately we have been facing some issues when sending to mac.com and me.com addresses. Usually when looking for blocks or bounces issues just running a simple pmtastats top-bounce I'm able to see what is going on. The main issue is that neither mac.com or me.com appear in the stats as blocked and the accounting logs show all emails as delivered, however users are reporting that they are not getting the emails.

From my perspective looks like apple is accepting all emails and just discarding them without noticing us BUT neither the user (aka sending the email to the Junk inbox) (which, btw, is what gmail usually does)

Does anyone have an advice regarding sending to apple. or some way to at least detect the blocking. It would be really useful.

Thank
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clunk

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Re: issues delivering to mac.com & me.com addresses
« Reply #1 on: January 09, 2013, 04:40:07 PM »

Do you have chunking turned on? That may help, we saw this issue a few months ago , I turned chunking on for those domains and it helped.
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KentM

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Re: issues delivering to mac.com & me.com addresses
« Reply #2 on: January 10, 2013, 11:53:21 AM »

"Do you have chunking turned on?"

Is that done on a per domain basis and do you have any limiting in place also?

Kent M
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Port25-Admin1

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Re: issues delivering to mac.com & me.com addresses
« Reply #3 on: January 16, 2013, 09:06:31 AM »

<domain mac.com>
  ignore-chunking yes
</domain>
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Port25-Admin1
------------------
Try the following commands:
Quote
pmta show topdomains --errors
pmta show topqueues --errors
pmta --help

When PowerMTA won't start use:
Quote
pmtad --debug
When all else fails-->support@port25.com